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Privacy Policy

Introduction

At BitaGreen, we specialize in assessing nature and climate risk and providing nature-based climate risk solutions. Our commitment to safeguarding your personal data is a cornerstone of our operations. This Privacy Policy applies to personal information collected through our website, platform, and services.

Who we are

BitaGreen is a Belgium-based startup specializing in nature and climate risk solutions. Our mission is to bring nature-based resilience to cities and real estate at scale. For any privay-related inquiries, you can contact us:

  • Address: Urban Tech Hub, Avenue Louise 350, 1000 Brussels, Belgium

  • Email: admin@bitagreen.io

Data we collect​
Types of information collected​

We collect both personal and non-personal information:

  • Personal Information: Data you provide directly, such as your name, email address, phone number, and other details shared during registration or inquiries.

  • Non-Personal Information: Automatically collected data, including IP addresses, browser types, operating systems, and browsing behavior, gathered through cookies and similar technologies.

  • Aggregated and Anonymized Data: Geospatial and health-related data processed at a district level for analytical purposes, which cannot be linked to any individual.

How we collect information​

We collect data in the following ways:

  • Direct Interaction: Through forms on our website, inquiries, or registrations for our services.

  • Automated Technologies: Using cookies, log files, and analytics tools.

  • Third-Party Sources: From publicly available sources or collaborations, where legally permissible.

How we use your information

We use the information collected to:

  • Manage and respond to your inquiries or requests.

  • Facilitate the delivery and improvement of our services.

  • Maintain contractual obligations, including service registrations and payments.

  • Analyze and enhance our website, platform, and user experience.

  • Communicate updates, newsletters, and relevant offers with your consent.

We do not process your data for purposes other than those explicitly stated unless additional consent is obtained.

Legal basis for processing

We process personal data based on the following legal grounds:

  • Consent: When you provide explicit consent, such as subscribing to newsletters.

  • Performance of a Contract: To fulfill our obligations under employment or customer agreements.

  • Legal Obligations: To comply with statutory and regulatory requirements.

  • Legitimate Interests: To improve our services, ensuring the data is not overridden by your rights

Data sharing and Transfers

We respect your privacy and do not sell or rent your personal data to third parties. However, we may share data in these limited circumstances:

  • Service Providers: To support hosting, analytics, and customer support functions.

  • Legal Compliance: To comply with legal or regulatory obligations or in response to lawful requests.

  • Collaborative Efforts: Using anonymized or aggregated data for research and development purposes.

As a Belgium-based company, we primarily process data within the EU. If data is transferred outside the EU, we ensure compliance with GDPR requirements through standard contractual clauses or other approved mechanisms.

Data security

We implement robust measures to protect your personal data, including encryption, firewalls, access controls, and secure storage systems. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction.

Retention of your personal data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods include:

  • HR Data: Retained for the duration of employment plus the legally required retention period.

  • Inquiry data: Retained until your request is resolved

  • Contractual data: Retained during the contract tems and up to six (6) years thereafter for compliance purposes

  • Cookies and Website Analytics Data: Retained per the term of our [Cookie Policy].

Your rights

Under GDPR, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Rectify inaccuracies in your data.

  • Erasure: Request deletion of your data where applicable.

  • Restriction: Restrict processing of your data in certain circumstances.

  • Portability: Receive your data in a machine-readable format.

  • Objection: Object to processing based on legitimate interests.

To exercise these rights, contact us at admin@bitagreen.io. We will address your request promptly and in compliance with applicable laws.

Cookies and tracking

Our website uses cookies to improve user experience and analyze website performance and improve our services. By continuing to use our website, you consent to the use of cookies. OR You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy].

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date noted at the top.

Contact Us

For questions or further clarification regarding this policy, please contact the procurement manager at admin@bitagreen.io

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